Subject Name: Business Communication
This subject involves in study of all aspects of communication between individuals and members of a group. Under this subject you will  learn how to communicate effectively, interact with people belong to different cultural background, selecting appropriate communication channel, and how to overcome barriers in communication. Also you will learn how to understand non verbal communication. This subject will help you to develop all aspects of your communication skills.

Business Communication subject consists of three competency units:

BSBCMM301A Process Customer Complaints
This unit describes the performance outcomes, skills and knowledge required to handle formal and informal negative feedback and complaints from customers.

BSBINN301A  Promote Innovation in a Team Environment
This unit describes the performance outcomes, skills and knowledge required to be an effective and pro active member of an innovative team.

BSBCMN201A Communicate in the Workplace
This unit describes the performance outcomes, skills and knowledge required to communicate in the workplace. It includes gathering, conveying and receiving information together with completing routine written correspondence.

Subject Name: Business Computing
Business computing subject provides knowledge about creating electronic presentations, design and produce text documents and develop spread sheets.

Business Computing subject consists of three competency units:

BSBITU 302A Create Electronic Presentations
This unit describes the performance outcomes, skills and knowledge required to design and produce electronic presentations for speakers, for self access and for online access

BSBITU 303A Design and Produce Text Documents
This unit describes the performance outcomes, skills and knowledge required to design and produce various business documents and publications. It includes selecting and using a range of functions on a variety of computer applications.

BSBITU 304A Produce Spreadsheets
This unit describes the performance outcomes, skills and knowledge required to develop spreadsheets through the use of spreadsheet software.

Subject Name: Introductory Management
Introductory management subject provides knowledge about managing an organisation. It includes maintaining health and safety standards at workplace, determine resource requirements for organisation and utilise knowledge management system.

Introductory Management subject consists of three competency units:

BSBOHS 201A Participate in OHS Processes
This unit describes the performance outcomes, skills and knowledge required to participate in workplace occupational health and safety (OHS) processes to protect workers own health and safety, and that of others.

BSBADM311A Maintain Business Resources
This unit describes the performance outcomes, skills and knowledge required to determine, administer and maintain resources and equipment to complete a variety of tasks.

BSBINM302A Utilise a Knowledge Management System
This unit describes the performance outcomes, skills and knowledge required to access and use a knowledge management system, to input into a knowledge management system, and to contribute to monitoring, reviewing and improving a knowledge management system and work practices.

Subject Name: Accounting Fundamentals
Accounting Fundamentals subject provides knowledge about maintaining financial records, process payroll and process accounts payable and receivable.

Accounting Fundamentals subject consists of 3 competency unit:

BSBFIA 301A Maintain Financial Records
This unit describes the performance outcomes, skills and knowledge required to maintain financial records for a business. It includes maintaining daily financial records such as reconciling debtors' and creditors' systems, preparing and maintaining a general ledger, and preparing a trial balance. It also includes activities associated with monitoring cash control for accounting purposes.

BSBFIA 302A Process Payroll
This unit describes the performance outcomes, skills and knowledge required to process payroll from provided data using manual and computerised payroll systems.

BSBFIA 303A Process Accounts Payable and Receivable
This unit describes the performance outcomes, skills and knowledge required to maintain accounts payable and accounts receivable records, including processing payments to creditors and handling overdue accounts receivable.

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