Subject Name	Core / Elective	Unit code	Unit Title	On campus hours	Preparation hours	Assignment / Project hours	Combined Hours
Business Communication	Elective	BSBCMM 301A	Process Customer Complaints	80 hours	10 hours	10 hours	100 hours
	Elective	BSBINN 301A	Promote Innovation in a Team Environment
	Elective	BSBCMN 201A	Communicate in the Workplace
Business Computing	Elective	BSBITU 302A	Create Electronic Presentations	80 hours	10 hours	10 hours	100 hours
	Elective	BSBITU 303A	Design and Product Text Documents
	Elective	BSBITU 304A	Produce Spreadsheets
Introductory Management	Core	BSBOHS 201A	Participate in OHS Processes	80 hours	10 hours	10 hours	100 hours
	Elective	BSBADM 311A	Maintain Business Resources
	Elective	BSBINM 302A	Utilise a Knowledge Management System
Accounting Fundamentals	Elective	BSBFIA 301A	Maintain Financial Records	160 hours	20 hours	20 hours	200 hours
	Elective	BSBFIA 302A	Process Payroll
	Elective	BSBFIA 303A	Process Accounts Payable and Receivable
Total				400 hours	50 hours	50 hours	500 hours

Course Introduction
This nationally recognized training course has been designed to provide learners with a range of competencies based on the workplace environments needed to gain a broad and thorough knowledge of the business industry. The Certificate III in Business provides professional development, knowledge and the practical skills necessary to gain employment as Customer Service Adviser, Data Entry Operator, General Clerk, Payroll Officer, Typist and Word  or Processing Operator.

In this course, students can learn Business Communication, Business Computing, Introductory Management, and Accounting Fundamentals subjects.

Program Articulation and career pathway
The Certificate III in Business equips learners with the portable skills necessary to achieve employment in a broad range of professional such as Customer Service Adviser, Data Entry Operator, General Clerk, Payroll Officer, Typist or  Word Processing Operator.

Course Duration
This course is conducted over three semesters (20 weeks). The study mode is full time, which consists of 20 teacher contact hours (lecturing/workshop) per week. Trainees have the option to study in a daytime or evening  program schedule.
The study schedule breakdown contains three parts:

• 400 lecturing/workshop hours,
• 50 hours of Preparation and self-directed learning,
• 50 hours of integrated major assignment Projects

Entry Requirement
The entry requirements for this course is the successful completion of Year 12 or the equivalent level of studies in the trainee’s home country and a minimum English level of IELTS 5.5 or equivalent for overseas students.

Intake
Application can be made at any time and there are four (4) intakes per year in January, April, July, and September.

Pathway - Articulation
Currently (BSB 01) all of  the Kent Institute of Business and Technology courses articulate and offer advanced standing towards a University Degree (James Cook University, University of Newcastle, Australian Catholic University, and Central Queensland University). Students who have successfully completed their studies may gain credit transfer for up to 50 percent of their degree programs. In addition to this students also can apply to other Universities on an individual basis for entry to degrees seeking exemptions for some subjects.

We are making arrangements to seek similar articulation for the BSB (07) training package as well.

Career pathway
Successful participants who gain a Certificate III in Business (BSB30107) can work in a variety of roles including employment as Customer Service Adviser, Data Entry Operator, General Clerk, Payroll Officer, Typist or Word Processing Operator.

Education pathway
Successful completion of the course will allow the student to continue  their studies for Certificate IV in Business  at our Institute or with  another RTO.

Program Fees
$150.00 - Admission Processing Fee
$4,400.00 - Tuition Fee (Instalment payment plan option)
$4,550.00 - Total Fee 

Assessment Methods:
The BSB 07 qualification has multiple evidence requirements for most units.

In-course assessment
The assessments have been planned to be conducted throughout the course to check the students learning progress. These may involve structured practical exercises and knowledge tests (Class Activity, Practical Demonstration, Role Play, Case Study, Written Quiz, Computer Based Activities, Take Home Assignment and Written Examination) that are clearly indicated to  candidates each week and on specific days of the workshop. The assessment tasks are identified in the unit assessment plans under the course time table. (See the course timetable which shows when a session contains an assessment event)
Students may complete assessment activities after  class hours and are asked to bring them to the next class for presentation or submission, feedback and marking.

Independent projects
The Students are required to demonstrate integration of their knowledge and skill through the independent projects. The assessments through independent projects allow candidates to apply real workplace scenarios and gather the additional evidence required for most units.

The independent project is a holistically assessed major integrated piece of work and it may be completed in the student’s workplace environment. This would allow students to apply their theory base to the real workplace environment. The students plans their project and discuss this with the teacher by the end of their final semester.

Support during the project
The candidates will access the Student Information System (SIS) online in order to view the learning/assessment activities and communicate with the trainer via e-mail.

Exit Points
If a participant exits from the course prior to the completion of the program, they will receive a Statement of Attainment for all units of competency satisfactorily completed up to that point of exit. Participants are welcome to re-enrol at a later date and complete the program.

Recognition of Prior Learning (RPL)
RPL is the acknowledgement of a person’s skills and knowledge acquired through previous training, work or life experience, which may be used to grant status or credit in a subject, no matter how and where they were attained, including overseas. This can include skills from:
•   Previous non-formal study (including courses at school or college, through adult education classes or training programs at work);
•   Work experience (including both work that is paid and unpaid); and
•   Life experience (for example leisure pursuits or voluntary work).

RPL assesses the individual’s prior learning to determine the extent to which that individual is currently competent against the required learning outcomes, competency outcomes, or standards for entry to, and/or partial or total completion, a qualification.

How can prior learning be recognised?
There are many ways that you can show evidence of the competencies you hold. RPL/RCC can only be granted on current evidence, that is, work that has been completed within the last four years. The following are examples of ways that evidence can be provided. You should include a variety of these in your application form.

Education and training
•  Copies of certificates, qualifications achieved from other courses, school or tertiary results
• Statements outlining courses and/or study that you have undertaken and the learning outcomes/competencies achieved

Instructing experience
• Resume of experience
• Reports from people within your area
• Relevant work samples e.g. work projects/products.

Life experiences
Evidence of home/self directed study which may include a list of recent readings, synopsis of seminars attended, reports of own research/analysis undertaken.

Kent Institute of Business and Technology also will provide Direct Credit Transfer to students who can supply a relevant Statement of Attainment issued by another RTO under the AQTF. Please consult with student service manager on your enrolment for the RPL/RCC kit.

Support for students
Kent Institute of Business and Technology has always prided itself on offering students maximum support services and resources and all our courses provide the following:

• Comprehensive study material including course guides, study material and further readings. Students have an option of accessing the electronic version of study and course guides though the Student Information System (SIS) provided by the Institute.
• Access to administrative assistance throughout the study period.
• Regular review of student study status and reminders of expected submission dates.
• Access to academic support from the allocated course trainer/assessor via phone, facsimile and email throughout the study period. Enrolment in this course will automatically give you access to the Online Support Site for this course of study through Student Information System (SIS).
• An induction class for new enrolled students.

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